Sunday 15 October 2017

UK PonyCon let down by supplier; no exclusive plushie this year

Some unfortunate news from UK PonyCon today. It's been announced that, due to problems with the supplier, it's proved impossible to supply this year's exclusive convention plushie. This is the themed pony which was going to form part of the goodie bag VIP ticket-holders were given as part of their registration deal. (And possibly end up being sold/auctioned as well, I guess.)

The con organisers are currently in discussions regarding the payments they've made to the supplier, and this means that they're not able to go into details. It's bound to be frustrating for VIPs not to know exactly what's gone wrong, but there's no practical way around it: if one side gives a running commentary in a situation like this, it almost always ends up being worse for everyone in the end.

As I understand it, VIPs should check their email as they will have been contacted by UKPC and offered a number of options about what they want to do. According to comments on the UKPC Facebook post about this, there is a refund option; I don't know what the others are. (I can make some decent guesses, but I have no actual knowledge and don't want to confuse the issue.) So please read that email!

I hope people will be understanding of UK PonyCon's situation here. Without knowing the details, it does very much sound as though they've been left in the lurch by a supplier that hasn't kept up its end of the bargain. And it's not as if they could commission dozens of plushies in the next six days! I'm not a VIP ticket-holder, but I'll now be making sure to buy a little extra something from the UKPC merch stall.

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